Privacy Policy

Effective Date: [2/12/2023]
Lumin Wick (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [www.luminwick.com] or interact with us.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you place an order, sign up for our newsletter, or contact us, we may collect:

  • Name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment information (processed securely via third-party services)

b. Non-Personal Information

We may collect data such as:

  • Browser type
  • IP address
  • Pages visited
  • Time spent on the site
  • Device type
  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer service
  • Send order and shipping updates
  • Improve our website and shopping experience
  • Send newsletters and promotional content (with your consent)
  • Prevent fraud and enhance security

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties for the purposes of:

  • Payment processing (e.g., Stripe, PayPal)
  • Shipping and fulfillment
  • Email marketing platforms (e.g., Mailchimp, Klaviyo)
  • Website analytics (e.g., Google Analytics)

These providers are only permitted to use your data to perform services on our behalf.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Track website performance
  • Personalize your experience
    You can disable cookies through your browser settings, but some features may not function properly.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to certain uses of your data
  • Withdraw consent (where applicable)

To exercise any of these rights, please contact us at support@luminwick.com.

6. Data Security

We take appropriate security measures to protect your information from unauthorized access, misuse, or disclosure. However, no internet-based site is 100% secure.

7. Third-Party Links

Our site may include links to other websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our site is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: support@luminwick.com
🌐 Website: www.luminwick.com